2020 took the world by surprise and threw office-based working into disarray. Applications such as Zoom, Google Meets, and Microsoft Teams gained record numbers of new users as people started doing the majority of their work from home.
Many companies deployed Microsoft Teams en masse, but skipped essential change management and user adoption steps out of necessity.
Our customer Experteq spotted an opportunity for niche, just-in-time Microsoft Teams professional services in companies that had adopted the technology in a rushed manner.
Experteq asked Resonate to help them find NSW Government and commercial entities who would procure their Microsoft professional services in the short to medium term.