Resonate Pulse

Resonate is a specialist B2B Tech Strategy, Marketing, and Sales partner. We are passionate about the B2B Tech industry. Resonate Pulse is a News Log for industry happenings.

Genesys recognises its top APAC partners

Genesys recognises its top APAC partners

Global cloud services provider Genesys recently acknowledged its leading SaaS partners for their exceptional contributions in delivering cloud and AI-driven solutions during the annual APAC Partner Conference.

George Aprane, Genesys’ VP of partners and alliances in the APAC region, emphasised that the SaaS partner community is fundamental to their vision of providing experience as a service, prioritising personalised customer experiences.

He applauded the partner community for its contributions to industry leadership, profitability, and business growth. He also mentioned that the strategic partnership between Genesys and its partners plays a pivotal role in piloting accelerated digital transformation for businesses of all sizes, industries, and geographies.

Award recipients:

  • NTT DATA: APAC Partner of the Year 
  • Telstra: Australia Partner of the Year
  • Nexon Asia Pacific: AI & Digital APAC Partner of the Year
  • Spark NZ: New Zealand Partner of the Year
  • One NZ: CX Evolution – APAC Partner of the Year.


Additional Genesys APAC Partner Award recipients for 2024 include:

  • ITOCHU Techno-Solutions Corporation: Marketing Impact APAC Partner of the Year
  • Nexon Asia Pacific: AI & Digital APAC Partner of the Year
  • NTT DATA (Thailand) Limited: ASEAN Partner of the Year
  • Continuous Technologies International Limited: Greater China Partner of the Year
  • Tata Communications Limited: India Partner of the Year
  • Fujitsu Limited: Japan Partner of the Year
  • GS Neotek: Korea Partner of the Year
  • BT Singapore Pte Ltd.: Significant Win of the Year
  • Trends and Technologies Inc.: Strategic Alliance Partner Award


Resonate congratulates Genesys for recognising the channel. It also extends heartiest congratulations to the organisations that have been awarded and recognised, to their leadership, management, and the teams at the frontline. 

Author:
RK; Founder & CEO of Resonate.
Please follow me on LinkedIn – https://www.linkedin.com/in/rkfromresonate

Top 8 IT certifications in demand today

Top 8 IT certifications in demand today

According to the 2024 IT Salary report from Robert Half (US), below are some of the most valuable certifications IT professionals can hold in 2024. 

Whether an IT professional is just starting their career or has been in the industry for 20 years, here are some certifications that can help boost the career:

  • Amazon Web Services (AWS) certifications
  • Certified Agile Leadership (CAL)
  • Certified Information Systems Auditor (CISA)
  • Certified Information Systems Security Professional (CISSP)
  • Cisco certifications
  • CompTIA A+
  • Microsoft Azure certifications
  • Professional Scrum Master (PSM)


If you own/operate an IT MSP or an IT Services firm, it is pertinent to note that the above is a sample of the certifications in demand (albeit US data). How does this impact your organisation?

Regardless of the above list, is your team trained and certified to conduct the work that it does effectively and efficiently? With the changes headed our way, how well versed is your team with the next-gen of tech needed?

Author:
RK; Founder & CEO of Resonate. 
Please follow me on LinkedIn – https://www.linkedin.com/in/rkfromresonate

Original Source:
Sarah K. White | cio.com

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